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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Reginald Farmer

October 24, 2025

5  out of  5
rating by Reginald Farmer
"I would say that Robbie has been a great help and influence to me about the service that States Farm has to offer me. She is very cordial and understanding. She has given me great feedback with a smile. For that I’m grateful. She’s a winner !"
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Jesse Lee

October 24, 2025

5  out of  5
rating by Jesse Lee
"Great customer service"
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Charmaine Walker

October 16, 2025

5  out of  5
rating by Charmaine Walker
"Robbie just made my morning!! I received a text that my premium decreased 30.88%!! Mamas getting a brand new bag! Lol great service and people here! I went a while without insurance so i was expecting a higher policy rate much longer. State Farm is the best"
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Cathy Toledo

August 18, 2025

5  out of  5
rating by Cathy Toledo
"State Farm agents are always courteous and very helpful and State Farm has the best rates available."
We responded:
"Thank you Cathy !"
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Alonzo Scullark

August 13, 2025

5  out of  5
rating by Alonzo Scullark
"Exemplify great care and patience with me. Robbie is very aggressive when trying to satisfy her customers!"
We responded:
"Your Feedback means a lot - thank you!"
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TM BX

August 12, 2025

5  out of  5
rating by TM BX
"I have such high regard for Ron Willis and his State Farm team. The office manager, Marterika, and Lexi provide prompt professional attention whenever I need assistance. I would be remiss if I didn’t mention a highly qualified and responsive team member, Robi. Robi’s efforts are above and beyond when assisting customers. Thank you for providing consistent professional service. I highly recommend Ron Willis and his State Farm Team."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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J M

August 11, 2025

5  out of  5
rating by J M
"Robbie at this office location demonstrated exceptional professionalism and dedication in addressing my situation. She worked diligently to seek a resolution and ensured I was informed throughout the process. I was particularly impressed that she remembered to follow up with me after the weekend, providing timely updates without being prompted. Her commitment to client service and attention to detail are truly commendable."
We responded:
"We appreciate your 5 Star review -thank you!"
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Carl Manns

August 11, 2025

5  out of  5
rating by Carl Manns
"I came in the office and Spoke with Ms Robbie she is excellent very well educated and very nice Tall go see Ms Robbie ASAP"
We responded:
"Thank you for your kind words and support!"
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Laura Love

August 6, 2025

5  out of  5
rating by Laura Love
"I am very satisfied with State Farm with Ron Willis office. The young lady Robbie is very PROFESSIONAL and EXCELLENT she made sure sure that i understood everything. I'm very, very happy and i will be recommending everyone that i know to switch to State Farm Insurance with Ron Willis and Robbie. I did the survey and for some reason when i picked very satisfied It would light up all the stars for everything as if i wasn't satisfied. I don't understand that because I'm a very satisfied customer. I'm very happy with my policy i would choose State Farm with Ron Willis and Robbie always. I AM A HAPPY AND SATISFIED COUSTOMER MUCH LOVE."
We responded:
""I really appreciate you recognizing the professionalism and care we bring to every client. Excellence is our standard, and it's always rewarding when that effort is felt. Thank you again for the 5 Stars!""
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Travis Patterson

August 4, 2025

5  out of  5
rating by Travis Patterson
"Lisa is an awesome agent for the Ron Willis team! She took great care of my insurance needs! Very professional and courteous"
We responded:
"It's an honor to serve leaders like you !"
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Vernisha King Mangrum

July 31, 2025

5  out of  5
rating by Vernisha King Mangrum
"Omg, Robbie and Lisa customer service will leave you in complete disbelief- they were patient, empathetic, kind and genuinely had my best interest at heart. They never made me feel rushed or like I was just another number. Not to mention, they were extremely thorough! I recommend them on customer service alone!"
We responded:
"It was an honor to assist you! Thank you for trusting us. We're here to serve and support you every step of the way. Appreciate the 5 Star review and your confidence in our work! "
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charlie harris

July 28, 2025

5  out of  5
rating by charlie harris
"Love the environment and the friendly atmosphere! Come see Dee!"
We responded:
"Your feedback fuel our mission!"
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Risin Phoenix

July 11, 2025

5  out of  5
rating by Risin Phoenix
"Excellent customer service! Ms. Robbie is a beautiful and patient person! She informed and explained to me, information i didn't know about and im greatly appreciative of that. GIVE MS. ROBBIE A RAISE! 🤗"
We responded:
"We are here anytime you need us !"
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Tracy Adams

July 3, 2025

5  out of  5
rating by Tracy Adams
"Mrs.Robin call and asked me about Life Insurance.Which I was interested in ..Mrs Ronin was very professional and patient ..And offer me option of Life Insurance policy.."
We responded:
"Thank you so much for taking the time to leave a review!"
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Consuelo Crews-Jones

June 20, 2025

5  out of  5
rating by Consuelo Crews-Jones
"Professional, personable, exceptional service. I recommend Ron Willis and his staff to anyone looking for insurance with State Farm."
We responded:
"We truly value your trust and confidence!"
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John Littles

June 18, 2025

5  out of  5
rating by John Littles
"My associate was very knowledgeable helpful and patient with the process plus saved me money compared to my previous insurance provider"
We responded:
"Your support keeps us motivated- thank you !"
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Ken Kruzan

June 6, 2025

5  out of  5
rating by Ken Kruzan
"Quick, friendly service over the phone"
We responded:
"So glad we could provide a great experience for you !"
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Marilyn Freeman

June 3, 2025

5  out of  5
rating by Marilyn Freeman
"Lexi is wonderful. She was very deligent when working on my request. She went above and beyond helping me. Go Lexi!! Thanks for making the customer a valuable part of the organization."
We responded:
"Thank you for your positive feedback "
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Derek Stanley

May 19, 2025

5  out of  5
rating by Derek Stanley
"Been with Ron Willis's office for many years...top notch service!"
We responded:
"Thank you for your feedback !"
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Mamie Jackson

May 15, 2025

5  out of  5
rating by Mamie Jackson
"Ms. Marterika was great helping with my question, she did a good job but only whenever I talked to her"
We responded:
"Thank you for your feedback !"
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vivian williams

May 5, 2025

5  out of  5
rating by vivian williams
"Lisa was very professional and knowledgeable in helping me"
We responded:
"Thank you for your feedback!"
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Jerry Hall

May 2, 2025

5  out of  5
rating by Jerry Hall
"Young lady, Lexie answered my call and was very professional. Her reasoning and compassion to my issue was comforting. Eventhough I did not like the outcome, I appreciate how she was honest and forthright."
We responded:
"We appreciate your 5 Star review- thank you !"
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Pearl Mister

May 2, 2025

5  out of  5
rating by Pearl Mister
"State Farm Insurance Company is a great company to have insurance with. The staff is very Professional , Knowledgeable of their Services. Spontaneous on returning your call. Kudos to a great team!!!!"
We responded:
"Thank you for your kind words and support!"
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M W

April 29, 2025

5  out of  5
rating by M W
"I’ve been with Ron Willis for years!"
We responded:
"Thank you for choosing us-it's a pleasure to serve you!"
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Edgar Herrera

April 25, 2025

5  out of  5
rating by Edgar Herrera
"Very nice people to talk with. Extremely sweet and very professional and affordable car,home and life insurance."
We responded:
"Your support keeps us motivated -thank you !"